Frequently Asked Questions
Everything you need to know about our plant-based beauty solutions.
Are Naturtint products safe for sensitive scalps?
Yes, our formulas are specifically designed to be gentle. We exclude ammonia, resorcinol, and parabens to minimize irritation while providing professional-grade color.
How long does the shipping process take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Can I return a product if the shade isn't right for me?
We offer a 30-day satisfaction guarantee. If you are not happy with your color selection, please contact our support team for a return authorization or exchange.
Are your beauty products vegan and cruelty-free?
Absolutely. Naturtint is proud to be certified cruelty-free and our permanent hair color range is 100% vegan, containing no animal-derived ingredients.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I choose the right hair color shade?
We recommend choosing a shade within two levels of your natural hair color. You can also use our online Shade Finder tool for a personalized recommendation.