Returns & Exchanges
At Naturtint, we want you to love your natural hair care experience. If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer care team with your order number and the reason for your return to receive a Return Authorization Number.
Prepare Your Package
Carefully pack the unused items in their original packaging, ensuring the product is secure to prevent damage during transit.
Ship the Items
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing